This course, Effective Business Writing For Managers, is written for you to increase your appreciation, knowledge, and skills about business communication. With increased workforce mobility and demographic changes in Singapore due to the extended retirement age, it is inevitable that you will be the change agent in your organisation. You would be communicating with people who are from a different generation and perhaps culturally different.
This course is an introductory course designed for entry level employees, who are fresh graduates from tertiary institutes who are required to write business proposal letters at their workplace. This book emphasizes a strong value-orientation perspective and the outcome of research and information organisation techniques. It also addresses the importance of grammar and punctuation to enhance the clarity in written communications.
This course is distinctive because of its well-balanced emphasis on both content and practice. Our pedagogical approach to this course emphasizes a learner-empowering philosophy via a tight integration of business-sensitive knowledge, attitude checkpoints, and pragmatic communication skills necessary to develop sound proposal papers that meets diverse contexts.
A wide-angle lens to learn about written communication concepts drawn from diverse disciplines which incorporates the following:
A theory-practice emphasis via the use of timely, real-life activities and case studies to connect with key concepts in each stage.
A text with accessible language so that readers and practitioners of written communication can enjoy reading the book in an interactive manner.
An interesting set of activities at the end of each chapter to reinforce key concepts learnt for readers to practice the written communication skills
The focus of this course is to help improve the writing skills by one notch higher. To communicate effectively, you need to get your point across and relay information clearly. The reader must understand exactly what you mean. This course is to meet this expectation. Finally, do not write to impress, but to express!
The Writing Process
Principles and importance of effective writing
Analyse your audience
How do you want your audience to React?
The POWER tools of writing
How to plan your writing
Choosing the structure for your writing
Choose appropriate style
Revising, proof-reading
Planning Your Delivery
The 4Cs of Writing
Clarity, Coherence, Consistency & Conciseness in writing
Common errors in written communications
Mistakes in troublesome words (UK and US English)
Importance of conciseness and brevity
Tautology, Pompous language, Jargon
How to make the tone of writing work for you
Active / passive voice, using appropriate phrases
Avoiding ambiguity, Expletives
Guide to Organisation & Structure: The Paragraphs
Characteristics of good paragraphs
How to write clear, emphatic sentences
How to write effective paragraphs
Purpose, Completeness, Unity, Order, Transitions
Methodology
Interactive Lectures
Group discussion and exercises will be used to enhance learning and reinforce skills
Reflective Practice
2 days, 9am to 5pm
At the end of the training programme, participants will be able to:
Understand the Principles of effective writing.
Learn the importance of effective writing.
Reduce time spent in planning and writing.
Convey ideas in a way to suit the audience and purpose.
Organise the writing for easier understanding.
Identify and avoid the common errors in writing.
Apply the principles in writing effective letters, memos, faxes and emails.
Managers who need to have a firm grasp of the basic written communication skills.