Interpersonal and Communication Skills
Interpersonal and Communication Skills
The Communication Process
Rapport building for Work Place success
The Communication Process Works
Non-Verbal Communication Skills
Providing Constructive Feedback
Active Listening Skills
Importance of Listening in Communications
Interactive Listening Tips
Introduction to Active Listening
Introduction to Emotional Intelligence
Emotional Intelligence at Workplace
Emotional Intelligence - Personal Competence
Emotional Intelligence - Social Competence
Methodology
Interactive Lectures
Group discussion and exercises will be used to enhance learning and reinforce skills
Role Play
Reflective Practice
2 days, 9am to 5pm
At the end of the training programme, participants will be able to:
Project and present oneself confidently when meeting potential stakeholders or in networking sessions
Present oneself positively in virtual conversations
Identify relevant social events and opportunities in social setting to boost business opportunities
Connect with potential clients or someone who can connect them to the potential clients during and after networking events
For any aspiring business personnel, including Professionals, Managers, Executives and Technicians (PMETs), in job transition and the unemployed, the back-to-work as well as those at risk.