Writing Effective E-mails

Email is the preferred business communication tool of choice for many of us. Email's great because it is asynchronous; you don't have to be available at the same time as your conversation partner to communicate. It allows us to keep projects moving when our co-workers are unavailable or on the other side of the world. However, there's one major concern: most workers are drowning in emails. According to ‘The Radicati Group, Inc’ E-mail statistics Report 2017, an average person using email for business receives and sends more than 100 emails a day. Moreover, these emails are all too easily misunderstood.

Another study conducted by Sendmail revealed that 64% of people have sent or received an email that caused unintended anger or confusion. By sheers volume of emails we send and receive, and because emails are often misinterpreted, it's important to write emails clearly and concisely.

Writing emails that are short and crisp reduces the time you spend on email and make you more productive. By keeping your emails short, you'll likely spend less time on email and become more productive at work. That said, writing clearly is a skill. Like all skills, you'll have to practice on it.

To begin with, it may take you some time to write a simple short email as it took you to write a long email. However, despite this challenge, you will be able to help your co-workers, clients, or employees be more productive because you will be adding less clutter to their mail boxes, making it easier for them to respond to you. By writing clearly, you'll become known as someone who knows how to put across your message to get things done. Eventually, this would help in your career prospects.

Do you know what does it take to write clear, concise, and professional emails?

The focus of this course is to help improve your e-mail writing skills so that you can put your point across and relay information clearly.